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Studies show Americans have less leisure time, but what's that mean for a restaurateur?

How many times will a customer tolerate a problem before he leaves? Ever watch a baseball game? You can pass Customer Service 101 by knowing one thing: Treat customers poorly, and they'll leave you for the competition.

Some restaurateurs ban cell phones, while others allow them. But how does the public feel?

American mothers, all 82.5 million of them, are—surprise!—quite often swayed by the whims and desires of their children.

CHICAGO - The latest survey by Technomic, Inc., here, testifies to the significant growth of takeout dining.Asking consumers this month how many times in the...

I had a friend who offered free advice. On the subject of budgeting money, she had this to say.

CLEVELAND - Foodservice business growth is expected to increase demand for disposables by 4.3% per year to $14.2 billion by 2007, according to The Freedonia...

(This exclusive ID interview with Richard J. Schnieders, president and coo of Sysco, Inc., Houston, was conducted exactly two weeks after the terrorist...

Bad economy got you down? Core business just ain't what it used to be? Then get some ideas from these operators, who've developed some profitable sidelines.

If you want to build a recognizable and memorable brand — no matter what your segment or average check size — it's important to give your logo careful thought and attention.